Trying To Move On

It’s been two weeks since our house was broken into just after 3pm by armed men. We’ve all been on an emotional roller coaster that we weren’t prepared for.

A lot of this was due to small things. Like on the Sunday ‘after the event’ we discovered that a small pottery container which held all of Pete’s cufflinks was gone. It might not seem much to the average person but I was happy that none of Pete’s things had been stolen. Even more so, Hannah, our youngest daughter had given Pete a set of cufflinks with ‘Dad’ engraved on them, when she got married last year.

Dealing with the police has almost been worse than being held up at gunpoint.

Lizzies Lego gun she made to protect herself.

Lizzies Lego gun she made to protect herself.

The first night we spent hours with the police while they stood around the car that had been used in several burglaries that day. They insisted that our gear was all there, including the laptops but we could not see it because it was late at night. No matter how much our neighbor insisted on looking at our things, the big boss refused to allow us for a viewing.

Pete jimmied up the door with a plastic chair so that we would feel safe. None of us slept well that night. The next morning we got the call to go back to the police station. We really needed to get a new lock but that would have to wait. We kept Liz with us all day, she was in no state to go to work. None of us were.

Pete's extra security - actually it was for my peace of mind.

Pete’s extra security – actually it was for my peace of mind.

The landlady came around, I’m not sure why because she just sat there and waited to be served a coffee. She has made our stay here very difficult and we can’t wait to move out. She has lied constantly – we found out that there is only a water supply 3 days a week and we are expected to pay for all new locks and keys.

Basically the next three days went like this:

  • Wait for a phone call to go to whatever police station was needed
  • Get there and wait some more while not being told anything
  • Spend wasted time shaking hands with the same police officer who spent their time talking to one another
  • Pete being hassled by one or two officers for him to buy them a ticket to New Zealand because he was rich
  • The same officers following Pete to the canteen badgering him to buy them a drink
  • Go home still without a police report

Meanwhile, we also ran out of water, waited for plumbers to fix endless problems and try and get the place ready for our visitors from Ethiopia.

The getaway car with the bullet hole from where the police shot at them.

The getaway car with the bullet hole from where the police shot at them.

With new locks and new security measures in place we started sleeping better. We started finding a ‘new normal’.

Then there was the one week anniversary of the break-in. I made sure I wasn’t home at the time it happened. It was all still too fresh.

We went to get a new wedding band to replace the one that the woman who was the gang leader, ripped off my finger. The first Sunday it was all too much for me. The second Sunday I had psychologically prepared myself to get it sized.

ring

We’ve decided that while we can’t replace the personal items such as our anniversary rings that were stolen, we could make a new start on some things. Our good friends at a church in Australia donated enough for us to get a TV. It’s going to get a lot of use over the NRL season that’s for sure!

We’ve been super blessed to have people lend us a laptop until we get another one and we are trying to move on with our lives.

Once again, it’s the police that keep tripping us up. To claim on anything for our insurance, we need an abstract, it’s the official police report. Our neighbor keeps getting phone calls from a police officer demanding money. We are sure that is why we haven’t got the report – because we won’t pay up. Yesterday we were asked to go back to the police station.

A TV thanks to the church of C3 Coomera, Australia.

A TV thanks to the church of C3 Coomera, Australia.

We thought it was for the abstract – in fact it was for a line up.

There was no preparation, no telling you what was going on. I was told to go into a room and there were 10 or so women and then I had to choose one who was ‘the culprit’. How after only seeing her for about 5 seconds, and two weeks later, was I supposed to get the right woman? Of course I got it wrong. The worse thing was that I had to stand about 90cm away from these women, and when I thought I had the right one, walked up to one and tap them on the shoulder. How dodgy is that.

Still, we walked away without an abstract.

The sign for the officers room

The sign for the officers room

I’m not sure all this hassle for an abstract is actually worth it. The police keep dragging everything up and still nothing changes.

Nothing except us. We are more vigilant in security – we lock the car doors as soon as we get in, Pete has installed new and more locks, Lizzies motorbike driver collects and drops her off at the gate.

This is how the police put out the few belongings they recovered. Notice all the Mac products were missing...

This is how the police put out the few belongings they recovered. Notice all the Mac products were missing…

I miss the freedom we used to have. But in fact, was I blind to what the situation was really like for the majority of people who live here in Nairobi.

If you would like to help us move on, you can make a donation HERE

When A Gun Is In Your Face

This last week has probably been the hardest ever in our lives, well, to date anyway. Five days beforehand we had just moved into another apartment (see previous blog). We were just settling down, most of the unpacking was done bar about 5 boxes and ready to do life in a new place. The only reason we moved was to save $300 a month to help our shrinking budget (due to the declining dollar). We wanted to live in the same area because it is nice, but also one of the safer places in Nairobi to live.

That was all about to change.

Just after 3pm on Tuesday, Liz came home from the preschool she volunteers at. I was sitting on the sofa working, and literally 5 seconds later 3 men walked through the door. For some strange reason I automatically slid my phone under one of the cushions. My immediate thought was ‘maybe it’s Lizzies motorbike driver and she’s left something with him’. It only took a split second to realize this was going to be a holdup.

gun

One guy went straight to Liz, another one came to me. He said “You see this (the pistol), you know what it’s for, do what you are told’. Immediately they demanded the phones, I told Liz to hand hers over. They never asked for mine.

One of the guys grabbed my arm and asked to see the money. In that moment an older woman walked in, she was tough. Obviously she was the ringleader. I showed them my bag and they emptied everything out. There was only about $30 in it because I had just paid the power bill. The woman said ‘Is that it, give me the gold’. She started pulling at my wedding band really roughly. I told them it would come off easier with detergent and started going to the kitchen. Things immediately got tense, maybe they thought I was up to something.

We couldn’t get out because they had locked all the doors and even pulled the curtains.

Liz was getting really upset saying “Why are you doing this to us?” They told me to shut her up otherwise they would gag her. They kept demanding the gold, so I took them down to my jewellery box. There’s not much there but they tipped everything out. All I kept saying is “Take what you want just don’t hurt my daughter”.

One man came back to me and took me alone down to Lizzies room. He had my wedding band in his hand and said “Madam, I can get this back to you…” Immediately I thought he wanted sex or money and he wasn’t getting any of it. I said “No, I don’t have anything” and walked back to the lounge.

They then told us to get on our stomachs on the floor. One tied us up while the others ransacked the place. By now the woman had disappeared. I remember pleading for them to leave the purple hard drive as it had all of my babies photos. Then they covered us with blankets.

hands

I was trying to keep Liz calm by telling her to keep her eyes closed. I just kept praying out loud and telling her it was going to be okay and we would be out soon. To be honest, in my mind I was worried they were going to shoot us before they went out.

I could hear them pulling things off the shelves and cupboards, one person was even right by us by the bookshelf. They were obviously looking for hidden money. They then pulled the blankets off and demanded to know where the cameras were as they had seen the tripod in the cupboard. I said to them that I was just a missionary and I was storing stuff for people. They covered us back up.

It seemed a lifetime but the whole thing was probably over in 15/20 minutes.

One of the thieves slid the hard drive under the blanket. He was polite and said “Here is your hard drive as promised”. “Wait 20 minutes and then you can go”.

They took the house keys and left. I heard a car start so got up and untied us. I found out our feet were loosely bound with a phone cord and our hands with a tie. I ran to a window and realized the guard couldn’t see me so I ran to our bedroom window and yelled “Stop that car, they are robbers” but it was too late. The white car went slowly through the gate.

I called Pete straight away, probably gave him a heart attack. Liz had her door key in a pocket. She was absolutely terrified. She thought they were coming back and I just needed to get her out of the house. I grabbed the car key (the only one we have) and ran downstairs. By now the neighbours had congregated. I sat Liz in the car and called some friends who live just up the road to come and get her. She just needed to get away from it all and I knew we would have a long night with the police.

The neighbours were really good. Instantly one got onto his phone to a friend because he recognized the car as he was pulling into the carpark. His friend told him which hire car company he had sold it to. The foolish thieves did not know that it had a tracking device in it, which would be their demise.

I called Lucy, our Kenyan daughter as I didn’t have a clue what to do. She called the police, and her aunty to help out. Lucy came home with a motorbike driver. It was really good having her. She said we need to go to the police station immediately, I wanted to wait for Pete.

Thankfully Carey and Martha arrived and took Liz straight away. It was only minutes later Pete arrived. Instead of taking the normal one hour to get home he did it in a world record time of 20 minutes. It was such a relief when he arrived. You should’ve heard him rip into the security guards, I think the whole of Nairobi did.

Martha & Carey

Martha & Carey

The rest of the night was spent going to the police station and reporting it. Then the deputy commander and his aide came back to look at the apartment. It was then we found the apartment downstairs had been robbed before us. All 6 of us jumped in our car because the commander had been told they had found the car on the other side of town (via the tracker) and we had to go to the hotel where it was. We got there to find all of the thieves had run away after shooting a police officer. The police had (again) rushed into the situation, didn’t wait until the guys went into a room, just went in guns blazing.

We were assured that all of the laptops and iphones were there but for some strange reason none of us were allowed to look at our stuff. No reason, it’s just was as it was.

Once we had dropped off the police (they didn’t have a car), and the neighbor we discovered there was no power at our place. Bummer as our phone chargers were stolen. Even though it was 9pm, we went and grabbed some dinner. It was a somber night, but it was just the beginning of another saga.

You will have to wait until next week to find out the rest of the story.

If you would like to help us get back on our feet you can make a donation HERE

The Move From Hell

The past week has been one of the longest for a very long time. We’d only been back from overseas for a couple of weeks when the opportunity came up to get into a cheaper apartment. It was just across the road from us and we will get to save about $300 per month. Sounds ideal right?

Well it should’ve been. How hard is it to pack, get the movers in and unpack again?

As with everything else in Kenya, it’s not that simple.

Five weeks ahead of schedule we signed the contract, handed over the money and started packing. We found a great company through some friends and prepared for the move.

How the flooring guys had left the kitchen.

How the flooring guys had left the kitchen.

In the more expensive apartments you have to paint the place before you leave it. The owner will hold back money until they are happy with it. It’s totally dodgy but that’s the way it is. Friends of ours were told by the owner that it would cost $850to paint the apartment, they got it done for just over $200.

Pete and I decided we would paint the place ourselves. It’s what we used to do in Australia and we had brought some of our gear back with us.

In the week leading up to the move pretty much all of our belongings were packed into boxes and stored in the lounge. We all slept on mattresses and prepared for the Monday move.

On the Wednesday before the move we met up with the landlady to collect the key. We get all the way there for her to tell us that the floors had not been varnished but it would be ready. We would pick up the key at the apartment on the Saturday. We go there to find the place full of dust and dirt, none of the repairs done and half the flooring pulled up.

We were livid as we had paid thousands of dollars and waited weeks to get in. It would be at least 4 more days before we could move in. But, our lease was up, we had to move out on the Monday and the movers were coming whether we were ready or not.

Quite frankly, the new landlady couldn’t care less.

It didn’t seem a big deal to her that she wasn’t organised enough. We had no place to live and no where to put our stuff.

Yes, there was a lot of dust everywhere.

Yes, there was a lot of dust everywhere.

Sunday was spent letting the landlady know we weren’t impressed and that SHE needed to do something about it.

Monday morning comes. The movers arrive an hour early and are into it like nobody’s business. It’s easy for them, normally they would have to pack it all but we’d already done it. It wasn’t till that morning that we were told we could store our belongings into one of the bedrooms. It was only after several text messages and phone calls that we found out where we would be staying and for how long.

We ended up at the Classic Guesthouse. While it was only 10 minutes up the road we spent nearly an hour looking for the place because the landlady had given us the wrong directions (surprise, surprise). The staff told us that 2 nights had been paid for, the landlady said it was 3. For the first night it was okay. The second, that’s another whole story.

Me in action and obviously not happy.

Me in action and obviously not happy.

On the Tuesday we spent the entire day painting our old apartment. We had a friend, Lencer, come in and she cleaned for 7 hours straight. None of us had lunch, we just kept moving. The place looked great, which is what we wanted to be able to get all of our bond back.

We heard absolutely nothing from the landlady that day. We still didn’t have a key, only the security guard did. We went to check it out and could see that only one coat had been put on the floors and all the crap of the flooring people was all over the place. There was dust and dirt still everywhere. And there was no electricity.

Here, it’s the landlords responsibility to make sure the place is ready to go, including the power.

That night none of us slept much. We still didn’t know when we could go to the apartment, we had to spend money eating out that we hadn’t budgeted for and we still had to catch up with the old landlord to see what money we would get back. The walls at the guesthouse are paper thin. That night people were happy to bang every door in the place and there was a couple who decided it was party night.

We decided no matter what we decided we would move into our apartment that day. We packed our bags after breakfast, sent Liz off to work and went to the apartment. It was in an absolute mess.

The shower

The shower

Pete went off his tree at the landlord and we finally got some things happening. The flooring guys came back to clean up their mess. We got Lencer back to help us clean and then the landlady rocked on up with her househelp. Mind you she wasn’t apologetic at all.

Pete and I ended up taking 2.5 hours just to clean the walls of the lounge and dining area. First we had to sweep the dust off the walls and then wash everything away.

6 hours later we were finished. Well, not really because there are lots of boxes to unpack, but at least we were in.

We’ve pretty much moved house every 2 years. Of all the moves this would’ve been the worst, all because one person, just one, couldn’t be bothered doing her job.

Here’s hoping we don’t have to move for a very, very long time.

Not quite finished but we're getting there.

Not quite finished but we’re getting there.