This last week has been an interesting one in the Crean household. We had visitors staying overnight who we were taking to the airport the next day. That night Pete (who didn’t put down the bathmat) slipped on the floor as he came out of the shower. He made the biggest bang I’ve ever heard in my life.
Then there was silence.
After yelling 3 times Pete finally answered. He knew right then that he had broken his arm/wrist. I wasn’t convinced and mandatorily put on a packet of frozen peas to see if the pain would subside. It didn’t and so off to the hospital we would go.
Two weeks ago our insurance ran out and we didn’t have the funds to renew it. We put out the word to everyone on our social network sites – nothing. We just hoped that nothing would go wrong until we magically found the money.
Because he’s a man’s man, Pete insisted on driving the 15 minutes (at 11pm) to Nairobi Hospital. I tried to convince Pete to go to a cheaper one but he was insistent on going there. Nairobi Hospital was the place we went to when he broke his leg on Mount Kilimanjaro. They did a great job, but the insurance was paying for it – $12,000.
I was thinking it wouldn’t be busy getting close to midnight. What a fool I was. The place was packed.
Because Pete had been a patient before they had him on record so I was saved from filling in a registration form. First step – pay to see the doctor ($26). Typically you have to pay for every step along the way before it’s done. Naturally, the staff thought that our insurance would pay for it and wanted to dole out anything they wanted. Till they found out it was a cash job.
Second step is to go to a nurse to have a look at the wound, take your blood pressure, temperature and weight.
Then you wait once again.
Everything was moving slowly and there was the worst movie on TV. Mind you we had the choice of 3 TV’s in the waiting foyer – a Swahili program, an old cartoon or a movie about a prostitute. At midnight, what you want to do is go to sleep.
There were only a few people left and at 12.30am we were called in to see a doctor.
I’m not sure why doctors ask you “So how are you this morning?” when you wouldn’t choose to be there if you didn’t have to. After I had paid another $57 Pete was given a jab in the butt and we were sent off to the X-ray department. I was thinking it was going to be another hour wait.
Actually there was no one there for a few minutes. I reckon half the staff were sleeping at 1am as no one was around. The x-ray didn’t take long and Pete’s arm just above his wrist had a small crack. Thankfully nothing major (says she who has never broken a bone).
Back to the small curtained area to wait for the attending doctor to give us her final word.
She had a 5 second look at the x-ray and told us they may want to wire it. No way was that going to happen, there was no money for that. We would have to see the orthpeadiac surgeon in the next couple of days but meantime they would put a cast on it.
Another $93 later, it begins. I had to go out of the room because it was too small for 4 people. Meantime I was instructed to go and get his medicine. I was thinking to myself ‘it better not be just Panadol, as I’ve got stacks of it at home.’
At the beginning of our hospital visit I had asked if all the charges could be put once on a card, thus trying to avoid several international transaction fees. Looked like it wasn’t going to happen.
What infuriated me was the last bill I had to pay was only for $23 for the medicine.
It was 2am before we were able to get out of the hospital. Again, his royal highness insisted on driving home. Pete’s one crazy guy.
Overall the hospital visit wasn’t tragic. Nairobi Hospital is one of the best in town, and it’s the closest to us. You don’t have to pay for parking but like other medical places, you have to wait a long time to get seen. I’m glad it wasn’t something life threatening like a heart attack and you’d die while waiting to be seen.
Nairobi Hospital has a lot of high tech medical devices, it’s just whether you can afford to use these. I was surprised how helpful and polite the staff were in the early hours of the morning.
The medication is working, the heavy cast has been replaced by a much better support cast, after spending another $200.
All up the slip coming out of the shower cost $400. Insurance for a year is $1,400. Go do the maths.
The next day we returned to visit Dr. John Atinga who put Pete’s leg back together after he broke it on Mount Kilimanjaro. Unlike the doctors the night before he took a quick look at the x-ray, never mentioned surgery and gave us the simple option – a lighter support cast or 3 weeks and then a review. I wish he was on the night before as it would’ve been a much cheaper and simple option in the first place.
Here’s hoping we can get covered soon as Kenya isn’t exactly the safest place to be in (even without slipping). There’s a high terrorist threat at the moment, the roads are crazy and personal security even walking around isn’t good.
Here’s also hoping we don’t visit a hospital for a long time. Meantime, if you feel you could help us be covered by insurance you can donate online HERE.